FAQ

Frequently Asked Questions

Everything you need to know about NOROVIEW — the platform, plans, data, and support.

What makes NOROVIEW different from traditional charting platforms?

Traditional charting platforms show you price. NOROVIEW shows you the market behind the price — real-time Level 2 order book depth, order flow analytics, footprint charts, and volume tools that once required dedicated workstations, costly data feeds, and specialized software.

All of the compute-intensive processing happens on our servers and streams straight to your browser, so you get an institutional-grade edge without institutional infrastructure — or institutional pricing.

Do I need a powerful computer to use NOROVIEW?

No. NOROVIEW is optimized to run efficiently in modern web browsers without requiring high-end desktop hardware.

Can the platform experience downtime?

Yes. As a growing financial technology startup, NOROVIEW may experience infrastructure interruptions, maintenance periods, or data feed limitations.

We continuously work to improve system stability.

What markets are supported?

NOROVIEW currently supports the top crypto symbols on Kraken, with ongoing expansion planned as infrastructure and integrations develop.

Does NOROVIEW use cookies?

Yes. Cookies are necessary for authentication, performance monitoring, analytics, and improving user experience.

Using the platform implies consent to our cookie usage.

How can I contact support?

The fastest way to contact us is through the built-in ticketing system inside the platform at app.NOROVIEW.com.

Alternatively, you may email [email protected].

Is NOROVIEW suitable for beginners?

NOROVIEW is designed primarily for traders seeking deeper market visibility and professional-level analytical tools.

A foundational understanding of trading concepts is recommended.

How can I start using NOROVIEW?

Getting started is simple.

Register through our web application at app.noroview.com, create your account, and you can immediately begin using the platform’s features directly in your browser.

No installation is required.

The symbol or instrument I want is not available. What should I do?

NOROVIEW is a continuously evolving platform developed and maintained by a dedicated professional team.

If a symbol, market, or specific feature you need is not currently available, you may submit a request through our built-in ticketing system.

We actively review user suggestions, and when multiple requests are received for a specific instrument or feature, we prioritize its integration into the platform roadmap.

User feedback plays a direct role in shaping NOROVIEW’s development.

Is NOROVIEW free to use?

Yes. After registering, users gain access to a wide range of core features at no cost.

For access to advanced tools, deeper data visibility, and expanded functionality, users may upgrade through a monthly subscription plan based on their selected tier.

This structure allows traders to begin exploring the platform before committing to advanced capabilities.

Still have a question?

The fastest way to reach us is the in-app ticketing system — or drop us an email.